Last Updated: October 5, 2026
Pentech Auto Group Ltd. (“Pentech Auto Group,” “Pentech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that we collect, use, and disclose.
This Privacy Policy explains how we handle personal information when you visit our website, contact us, inquire about a vehicle, request financing information, submit trade-in information, or otherwise interact with Pentech Auto Group.
Depending on how you interact with us, we may collect information including:
Contact and identification information
Vehicle inquiry information
Trade-in and vehicle information
Financing-related information
If you inquire about financing, we may collect information reasonably necessary to respond to your inquiry or facilitate a financing request. Depending on the services offered and the stage of the financing process, additional financial or identification information may be requested.
Sensitive financial information should only be provided through the methods specifically designated by Pentech Auto Group for that purpose.
Website and technical information
When you use our website, certain information may be collected automatically, including:
We may collect information when you:
We may also receive information from service providers, financing partners, vehicle-history providers, or other third parties where permitted by law.
We may use personal information to:
We limit the collection and use of personal information to purposes that are reasonable and appropriate in the circumstances.
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and usage, improve functionality, and measure website performance.
Cookies are small data files placed on or associated with your device when you visit a website.
Depending on the technologies implemented on our website, cookies may include:
Third-party services used by the website may also place or access cookies in accordance with their own privacy policies.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required, Pentech Auto Group obtains consent to collect, use, or disclose personal information.
Consent may be express or implied depending on the nature of the information, the purpose for which it is collected, and the circumstances.
For example, when you voluntarily submit your name, email address, telephone number, and vehicle information through a trade-in form, you consent to our use of that information for purposes reasonably connected with responding to and processing your trade-in inquiry.
You may withdraw consent where permitted by law, subject to legal, contractual, and reasonable notice requirements.
BC privacy guidance recognizes express and implied consent depending on the circumstances and sensitivity of the information.
We do not sell your personal information.
We may disclose personal information where reasonably necessary to:
Service providers may process information on our behalf and may operate outside British Columbia or Canada. Where applicable, information processed in another jurisdiction may be subject to the laws of that jurisdiction.
Where permitted by law and with the required consent, we may contact you about vehicles, services, promotions, or other information that may be relevant to you.
You may withdraw your consent to receive marketing communications using the unsubscribe method provided in the communication or by contacting us.
Canada’s Anti-Spam Legislation (CASL) imposes specific requirements on commercial electronic messages, including consent requirements and, where applicable, sender identification and an unsubscribe mechanism.
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information in our possession.
However, no website, email transmission, electronic storage system, or Internet transmission can be guaranteed to be completely secure. You should avoid sending highly sensitive information through ordinary website forms or email unless specifically instructed to do so.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting, regulatory, contractual, and business requirements.
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable requirements.
Subject to applicable law, you may request access to personal information that Pentech Auto Group holds about you and request correction of information that is inaccurate or incomplete.
We may need to verify your identity before responding to such a request.
Our website may contain links to websites or services operated by third parties.
Pentech Auto Group is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or legal requirements.
The current version will be posted on this website with the applicable “Last Updated” date.
Questions, concerns, access requests, or complaints regarding this Privacy Policy or Pentech Auto Group’s handling of personal information may be directed to:
Pentech Auto Group Ltd.
12040 Bridgeport Road
Richmond, BC, Canada V6V 1J3
Email: [INSERT PRIVACY/CONTACT EMAIL]
Phone: [INSERT PHONE NUMBER]
